Tidio
AI-powered customer service platform for small businesses
Live ChatChatbotCustomer ServiceLead GenerationSmall Business
36 views
110 uses
LinkStart Verdict
The go-to customer support AI for small businesses. Easy to set up Lyro AI bot, but gets pricey as you scale.
Why we love it
- Lyro AI resolves support tickets automatically
- Very easy to install on Shopify/WordPress
- Combined live chat and chatbots
Things to know
- Advanced automation features are expensive
- Reporting dashboard could be deeper
About
Tidio is an all-in-one customer service platform that improves customer satisfaction and boosts sales with live chat, AI-powered chatbots, and integrated marketing automation.
Key Features
- ✓Lyro AI Chatbot
- ✓Live Chat Widget
- ✓Flowchart-based Bot Builder
- ✓Shared Inbox
- ✓Email Marketing