Dovetail
The customer insights hub for your entire team.
user interview analysisAI transcriptioncustomer insightsresearch repositorythematic analysis
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LinkStart Verdict
The gold standard for user research analysis. Its AI transcription and sentiment tagging turn raw interviews into insights beautifully.
Why we love it
- Best-in-class transcription for user interviews
- Powerful tagging and insight repository
- Beautiful, researcher-friendly UI
Things to know
- Pricing is aimed at teams, expensive for individuals
- AI auto-tagging still needs human review
About
Dovetail is the customer insights hub that helps teams centralize, analyze, and share user research data. It's designed to handle the complexity of qualitative data, from user interview videos to survey responses. With its powerful AI features, Dovetail can automatically transcribe hours of interviews and identify key themes and patterns across your data. This allows product managers to move faster from raw data to impactful insights, creating a single source of truth for customer knowledge that informs every product decision.
Key Features
- ✓Automatically transcribe video and audio interviews with AI
- ✓Discover patterns and themes in qualitative data
- ✓Create a searchable repository for all user research
- ✓Collaborate with your team to build shared understanding